What is the best way to get patients’ “stated preference” for SMS-based texting?.Do you sign Business Associate Agreements (BAAs)?.Do you offer a HIPAA-compliant phone line?.You can reach us at 1-60 or IN THIS ARTICLE Our sales team is here to help if you have more questions. Welcome! If you're thinking about using Spruce in your practice, and you want to learn more, the FAQs below can help.